Privacy Policy

1. Introduction
Alpha Carpet & Pest Solutions respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard the information you provide when using our website or services.

2. Information We Collect

  • Contact details (name, email, phone) when you request a quote or make a booking.

  • Service details (address, type of treatment, preferences).

  • Website usage data (cookies, analytics).

3. How We Use Your Information

  • To provide and manage our pest control and carpet cleaning services.

  • To respond to enquiries and provide quotes.

  • To improve our website and customer experience.

  • To send reminders, updates, or promotional offers (if you’ve opted in).

4. Sharing of Information
We do not sell or rent your personal information. We may share it only with:

  • Service providers assisting in delivering our services.

  • Legal authorities if required by law.

5. Data Security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access.

6. Access & Correction
You may request access to, or correction of, the personal information we hold about you at any time.

7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 info@alpha-cps.com.au
📞 0416 44 88 18