FAQs

Drying time varies based on humidity, carpet type, and ventilation. Generally, it takes 12 to 24 hours with proper airflow. Using fans, opening windows, or air conditioning can speed up drying.

We accept bookings over the phone on 0416 44 88 18 alternatively we also accept bookings through our Instagram/Facebook page @alphacarpetpest or email info@alpha-cps.com.au.

At Alpha Carpet & Pest Solutions, we service both residential and commercial properties. Whether it's your home, offices, retail store, restaurant, or other commercial space, we tailor our cleaning solutions to suit your needs. Our commercial services are designed to handle high-traffic areas, ensuring a clean and hygienic environment for employees and customers.

We are able to service apartments on the first floor or alternatively high rise apartments if a working lift is available.

We have a minimum spend of $135 however this includes our call out fee.

We service the Greater Sydney metropolitan areas.

The duration of the cleaning process depends on the size of the area being cleaned, the level of dirt and stains, and other factors. Our team will provide you with an estimate of the time required based on your specific situation.

Yes! We use eco-friendly, non-toxic cleaning solutions that are safe for children and pets. Our products effectively remove dirt and allergens without leaving harmful residues, ensuring a clean and healthy environment for your home or workplace.

Yes, we stand behind our work and offer a satisfaction guarantee. If you're not happy with the results of our cleaning services, we'll make it right.

We recommend to have carpets professionally cleaned every 6 to 12 months for regular maintenance.

Commercial spaces such as offices, retail stores and hospitality venues may need cleaning monthly or quarterly.

While professional cleaning removes most stains, some deep-set stains may be permanent. The sooner a stain is treated, the higher the likelihood of complete removal. Acting quickly on spills and stains before they set deeply into carpet fibers improves the chances of a successful outcome.

Hot water extraction (steam cleaning) is the most effective and recommended method for deep carpet cleaning. This process uses hot water and powerful suction to remove dirt, bacteria, and allergens embedded deep within carpet fibers. Unlike dry cleaning or bonnet cleaning, which mainly clean the surface, hot water extraction thoroughly rinses carpets and extracts contaminants, leaving them fresher for longer. It also helps to remove stubborn stains and extend the life of your carpets. For businesses with high-traffic areas, regular hot water extraction cleaning ensures a healthier, cleaner environment.

Yes. Carpet cleaning removes dust, pollen, and other allergens trapped in carpet fibres, improving indoor air quality.

Frequent vacuuming is essential to prevent dirt and dust from building up and wearing down carpet fibres. High-traffic areas should be vacuumed daily, while lower-traffic areas should be vacuumed at least a few times per week. Spills and stains should be cleaned immediately to prevent them from setting and becoming harder to remove.

We offer pest control services for a wide range of pests, including cockroaches, spiders, wasps, ants, rodents and more. We specialise in both internal and external treatments tailored to your specific pest problem.

Yes! Our pest control treatments are carefully applied to ensure there are no risks to children and pets. We use effective, professional-grade products that are targeted directly at pest problem areas. Our goal is to eliminate pests while maintaining a safe and healthy environment for your family and pets

The frequency of pest control services depends on the level of infestation and the type of property. For residential properties, treatments are typically recommended every 6 to 12 months.

Commercial properties may require more frequent treatments due to the nature of business operations and higher foot traffic, which can increase the risk of pest activity. Regular inspections and ongoing pest management are often key to keeping commercial spaces pest-free.